Contact Us
When you need us, we’re here to help.
Get your questions answered.
Have a banking question? Start with our FAQs. Utilize Secure Messaging within Online or Mobile Banking. Or schedule an appointment at your local financial center using our online tool.
How can we help?
For general inquires, call 1.800.FULTON.4 (1.800.385.8664).
- You will be guided to answer new authentication questions to access account balance and activity details. A security word will be part of this process. Learn how to set up a security word.
- 24-hour Automated Account Information is available 24/7, 365 days a year. Learn more about Telephone Banking (PDF).
- Call if you have questions regarding your debit card or need to report it lost or stolen.
Fulton Bank Representatives are available:
- Monday through Friday 7:00 a.m. to 8:00 p.m. (EST)
- Saturdays 8:00 a.m. to 3:00 p.m. (EST)
Customer Service
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Connect via sign language with a representative or leave a video message.
Call if you have questions about your credit card or need to report it lost or stolen: 1.866.794.2137
- Corporate & Nonprofit Retirement Plan Services: 1.800.452.4190
- Personal Investment Planning Services: 1.866.568.7739
- General Questions (Not for Investment-Related Questions): 1.866.332.8393
Shareholder Relations Contact
Matthew Jozwiak, Director of Investor Relations & Corporate Development
(717) 327-2657
MJozwiak@fultonbank.com
Transfer Agent
Fulton Financial Advisors, a division of Fulton Bank, N.A.
One Penn Square
P.O. Box 4887
Lancaster, PA 17602
1-800-626-0255
Visit the Investor Relations Website
For questions, a no-obligation mortgage consultation, or to make an appointment with a Loan Officer: 1.800.220.9034
Questions about employment: 717.291.2608
You can direct notices of errors and/or requests for information to: PO Box 94, East Petersburg, PA 17520.
Correspondence should include the following:
- Your name.
- Your loan number.
- A statement of the error or a statement of the information you are requesting.
To report fraud on your account or to dispute a transaction, please send a secure message using your online/mobile banking with as much information as possible.
If you do not have online banking, call our Direct Banking Center toll-free at 1.800.FULTON.4 (1.800.385.8664). Direct Banking Center representatives are available to assist you Monday through Friday 7:00 a.m. - 8:00 p.m. and Saturday 8:00 a.m. - 3:00 p.m.
Let's Connect
It’s quick and easy. Select the option below that best describes you. Then, simply fill out your contact information, select submit, and we'll get back to you with answers.
For account specific questions, log into Online Banking and use the secure message option. For your security we cannot provide account information via this form.
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