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Frequently Asked Questions

Have a banking question? Start with our FAQs.

Customer Service Phone Numbers

Customer Care Center:

1.800.FULTON.4 (1.800.385.8664)
En Español: 1.800.821.1136 or 717.581.3166
24-hour Automated Account Information is available 24/7, 365 days a year
Call if you have questions regarding your debit card or need to report it lost or stolen
Fulton Bank Customer Service Representatives are available:

Monday through Friday 7:00 am to 8:00 pm (EST)
Saturdays 8:00 am to 3:00 pm (EST)

Text Telephone(TTY): 855.221.6137

For customers with speech or hearing impairments, please contact us via the toll free line

Bank-by-Phone: 1.800.385.8664

For customers who enjoy the convenience of doing their banking over the telephone, call us via the toll free line or learn more here

Credit Card: 1.866.794.2137

Call if you have questions about your credit card or need to report it lost or stolen

Fulton financial advisors: 1.866.332.8393

Retirement Plan Participants: 1.800.452.4190

Contact us with questions about our services

Monday through Friday 8:00 am - 5:00 pm (EST)

Fulton Mortgage Company: 1.800.220.9034

For questions, a no-obligation mortgage consultation, or to make an appointment with a Loan Officer

HR EMPLOYEE SERVICES: 717.291.2608

Notice of error or Information Request:

If you require information regarding a Notice of Error of an Information Request associated with a residential mortgage or consumer home equity loan, please contact us in writing at Fulton Bank, P.O. Box 94, East Petersburg, PA 17520.

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