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Frequently Asked Questions
Have a banking question? Start with our FAQs.
Customer Service Phone Numbers
Customer Care Center:
- 1.800.FULTON.4 (1.800.385.8664)
- En Español: 1.800.821.1136 or 717.581.3166
- 24-hour Automated Account Information is available 24/7, 365 days a year
- Call if you have questions regarding your debit card or need to report it lost or stolen
- Fulton Bank Customer Service Representatives are available:
- Monday through Friday 7:00 am to 8:00 pm (EST)
- Saturdays 8:00 am to 3:00 pm (EST)
Text Telephone(TTY): 855.221.6137
- For customers with speech or hearing impairments, please contact us via the toll free line
- For customers who enjoy the convenience of doing their banking over the telephone, call us via the toll free line or learn more here
Credit Card: 1.866.794.2137
- Call if you have questions about your credit card or need to report it lost or stolen
Fulton financial advisors: 1.866.332.8393
- Retirement Plan Participants: 1.800.452.4190
- Contact us with questions about our services
- Monday through Friday 8:00 am - 5:00 pm (EST)
Fulton Mortgage Company: 1.800.220.9034
- For questions, a no-obligation mortgage consultation, or to make an appointment with a Loan Officer
HR EMPLOYEE SERVICES: 717.291.2608
Notice of error or Information Request:
- If you require information regarding a Notice of Error of an Information Request associated with a residential mortgage or consumer home equity loan, please contact us in writing at Fulton Bank, P.O. Box 94, East Petersburg, PA 17520.
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