Valuing Our Employees
A culture built on engagement and recognition.
At Fulton, we believe that improving lives starts with our employees. Our holistic approach to employee well-being addresses physical, emotional and financial health while promoting work-life balance.
The Fulton Experience: Inspiring Engagement and Impact
Our employees are the heart and soul of our organization, and our success begins with them. We designed the Fulton Experience to ensure they feel heard, valued and inspired by championing work-life integration and fostering deeper connections with local communities through employee service efforts.
Listening to Employees and Promoting Engagement
Fulton actively gathers employee feedback through opinion surveys, which helps to improve satisfaction with benefits and programs. Hearing the voice of the employee allows us to remove pain points, refine offerings and strengthen the supportive culture.
Employee Experience Council: Shaping the Fulton Experience
Established in 2020, the Employee Experience Council (“Council”) enhances our employees’ workplace experience. By analyzing feedback from employees through multiple interactions, the Council identifies areas for improvement and develops targeted solutions.
In 2024, the Council focused on improving communication and change management by:
- Launching a Leaders’ Change Toolkit to create “change-ready” teams
- Enhancing internal communication during major initiatives
- Streamlining the intranet experience with user-friendly features
Employee Health & Safety
Fulton’s benefits provide more than financial security—they reflect a commitment to improving employees’ lives. From promoting physical health through wellness rewards to supporting mental well-being with accessible resources, Fulton Bank’s holistic approach ensures employees can bring their best selves to work and home.
COMPREHENSIVE BENEFITS FOR EVERY STAGE OF LIFE
Fulton offers a competitive health and welfare package that includes medical, dental, vision, disability, life insurance and wellness programs.
PRIORITIZING EMOTIONAL WELLNESS AND MENTAL HEALTH
We prioritize employee emotional well-being by offering a comprehensive Employee Assistance Program with 10 free counseling sessions and therapist resources. Fulton also provides online courses and other 24/7 support to help employees manage life’s demands.
WORK-LIFE BALANCE AND FINANCIAL WELLNESS
Fulton supports work-life balance through various paid leave options, flexible work arrangements and access to professional learning platforms. Financial security is another priority. Employees benefit from a 401(k) plan with a dollar-for-dollar match on the first 5% of contributions, an Employee Stock Purchase Plan, and preferential consumer loan and mortgage rates.
SAFETY AND PREPAREDNESS: A SECURE WORKPLACE
EMPLOYEE SAFETY
Fulton policies and procedures are designed to safeguard our employees, customers and anyone who visits our facilities. Fulton employees receive information and training in areas related to security, severe weather incidents, evacuation procedures, physical threats and other potential risks.
SAFETY AND SECURITY
All Fulton business locations maintain systems and procedures to monitor building access and to safeguard everyone in the facilities.
PHYSICAL THREATS
Fulton has specific procedures and conducts regular training for employees so they know what to do in the event of a physical threat, including robberies or workplace violence.
SEVERE WEATHER
Fulton provides guidance to employees about how we will communicate any potential closures, change in hours or other impacts due to severe weather as well as information to ensure our employees’ safety and well-being.
PANDEMIC PREPAREDNESS
Fulton has a comprehensive pandemic response plan in place to help ensure the continuity of our operations and the safety of our employees, customers and stakeholders.
Employee Training and Development
EMPOWERING EMPLOYEE SUCCESS THROUGH TRAINING, ONBOARDING AND CAREER DEVELOPMENT
Fulton’s approach to training, onboarding and career development reflects our belief that investing in employees is key to organizational success. We empower our workforce to thrive.
COMPREHENSIVE ONBOARDING: SETTING EMPLOYEES UP FOR SUCCESS
Fulton’s onboarding process ensures that new hires—whether internal or external—feel supported and prepared from day one, shortens the time to competency, and integrates new employees into their roles and teams quickly and effectively.
Key features include:
- Partnerships with Talent Acquisition, Learning, Employee Services and Enterprise Leaders to align onboarding experiences with organizational goals.
- Virtual touchpoints that foster inclusion and networking among new hires.
- Onboarding buddies, coaching routines and on-the-job training tailored to each team’s needs.
LEARNING AND DEVELOPMENT: A PATH TO CAREER GROWTH
Fulton offers robust training programs to empower employees at every stage of their careers, enhancing internal mobility and increasing retention during times of significant change.
- NAVIGATING YOUR CAREER: This year, we incorporated the American Bankers Association curriculum into our employee training offerings. It provides financial literacy courses, compliance training and certifications for career advancement.
- POWERUP! PROGRAM: This digital leadership curriculum focuses on data fluency and fundamentals, enabling employees to upskill on demand. With over 47,000 learning videos consumed and a 63% activation rate on LinkedIn Learning, employees actively enhance their skills.
- DATA ANALYTICS PEER COMMUNITY: With 80 analysts identified, this community offers targeted learning opportunities, mentoring from senior leaders and access to tools like DataCamp. The initiative has already promoted three data analysts to data scientist roles.
- LEADERSHIP COUNCIL: This group connects key leaders across the organization to enhance strategic thinking and drive company initiatives.
- PILLARS OF LEADERSHIP PROGRAM: Designed for employees aspiring to grow leadership skills, this program develops agile, curious leaders with a growth mindset.
"This dedication to our employees is not just good business— it’s the foundation of what makes Fulton a great place to work.”
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Inclusive Workforce
FULTON: BUILDING INCLUSION THROUGH EMPLOYEE RESOURCE GROUPS
At Fulton, an inclusive workforce is essential to fostering a supportive workplace and enriching our communities. Through our robust Employee Resource Groups (ERGs) and recognition programs, we create opportunities for collaboration, empowerment and positive impact, and ensure our culture reflects the communities we serve.
ERGs: CONNECTING AND EMPOWERING TEAMS
Fulton’s ERGs allow employees to connect, share experiences and enhance their professional growth. Each group is independently led and open to all employees. They range from groups connecting early-career employees, veterans and military, and women in technology.
Most recently, our employees formed two new ERGs.
- ADAPT: Abled & Disabled Allies Partnering Together – creates a supportive environment for individuals with disabilities and their allies.
- REMOTE WORKERS: Focuses on connecting colleagues across hybrid, remote and in-office roles.
Inaugural Indian Heritage Day Celebration
