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Fulton Bank
Fulton Bank


2022 Corporate Social Responsibility Report

About This Report

This report incorporates Fulton Bank’s corporate social responsibility (CSR) strategy, activities, progress, metrics and performance for the fiscal year ended December 31, 2022, unless otherwise noted. We disclose metrics aligned to the SASB Standards for commercial banks. We also have indicated how our company’s efforts align with the U.N. SDGs.

"Changing Lives for the Better"


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Employee Volunteer Hours from 2021 to 2022


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in Closing Cost Assistance Program Grants Disbursed From 2020 to 2022



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in Small Business Administration Loans Financed From 2020 to 2022

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of Our Diversified Workforce Are People Of Color



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in Charitable Contributions and Donations via Fulton Bank From 2021 to 2022


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HomeReady® Mortgage Plus Loans Through Fulton Mortgage Company For Low-To-Moderate Buyers totaling $296M From 2020 to 2022

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of Our Diversified Workforce Are Women


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in Loans To Low- And Moderate-Income Homebuyers Through Partnership With Operation HOPE since 2016


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Maintained a Community Reinvestment Act (CRA) Rating of "Outstanding"


Our Purpose and Vision

What drives us to deliver for our customers and communities every day is that each team member fully embraces that our purpose is to change lives for the better.

We understand that financial journeys are not one-size-fits-all propositions. That’s why we aim to provide our customers with the best personalized tools and resources that match their needs to help them attain their financial goals, whether it is first-time homebuying or starting a small business in their community.

Our vision is that we will be the bank of choice because of who we are and how we operate.

When our customers and our communities thrive, we thrive.


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Our commitment to promoting diversity, equity and inclusion is at the heart of Fulton’s values. When we respect and value each other’s differences — and embrace the qualities and skills each and every one of us brings to the table — we create a supportive environment and strengthen our ability to empower our customers and communities.


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We pride ourselves on being ethical and operating with integrity at all times. When working with our customers, we put their best interests at the forefront as they make life-changing financial decisions. By operating ethically and with integrity, we are a catalyst for our customers’ financial successes.


Our Approach to ESG




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Doing what is right…

is a core value at Fulton. Our approach to Environmental Social Governance (ESG) is not about “checking a box” to say that we’ve met a standard. Instead, we focus on activities that meaningfully change lives for the better.



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When it comes to the environment,

Fulton is committed to practicing environmental stewardship in our everyday operations through measures like waste reduction and smart energy usage. We also look for opportunities to finance sustainable projects.




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A strong company relies on a strong community.

We serve our communities, as this is just as important as being part of them. We live and work here, and we want to see our communities thrive. We also recognize our neighbors contribute greatly to our success and we want to give back.




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Ensuring a positive and engaging work environment for our employees —

One that enables them to grow, learn and be themselves — is essential, because it is our team members who connect with customers and the community to truly change lives for the better.




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Our customers are at the center of everything we do.

We are honored that so many people and companies trust us for the support and guidance they need to achieve their financial goals.




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Fulton governs with integrity.

Our Code of Conduct (Code), along with our core values, guides us to act ethically in all we do.




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Our approach to our work is always forward-thinking...

and we continue to look for ways to expand our customer base and immerse ourselves in the communities across our footprint. We look forward to sharing the steps we took over the past year to progress along our ESG journey.



The United Nations Sustainable Development Goals

According to the U.N. Department of Economic and Social Affairs, the core element of the 2030 Agenda for Sustainable Development lies in the 17 SDGs. The agenda “provides a shared blueprint for peace and prosperity for people and the planet, now and into the future.”

Fulton has identified six SDGs that best exemplify the work that we do in changing lives for the better and the continued goals we are working toward that intersect with global aspirations.

The following SDGs highlighted throughout this report include:




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SDG 1. No Poverty

A key part of Fulton’s mission is to serve low- and moderate-income individuals, minorities and small businesses in underbanked and underserved areas. Through our Fulton Forward® program, we help build vibrant communities with programs, products and services focused on affordable housing and homeownership, workforce development and financial education. From teaching how to manage finances to providing programs and resources that lead to home ownership and employment, we enable future generations to be more economically prepared and set the stage for leaving poverty behind.




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SDG 4. Quality Education

An inclusive and quality education offers all of us the chance to develop relevant career skills and enjoy lifelong learning opportunities. Fulton Forward® helps students, individuals and companies by participating in job training and workforce development programs while our Small Business Center supports local small business owners with technology, coaching and meeting spaces. We also support Tec Centro in Lancaster, Pennsylvania, which provides bilingual education and state-of-the-art workforce training, career counseling and placement assistance to empower generations and enrich the community. Fulton offers educational assistance to all employees for general banking courses, language courses and career-relevant courses taken at an accredited college or university.



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SDG 5. Gender Equality

Our Diversity, Equity and Inclusion strategy focuses on offering diverse and inclusive opportunities at all levels of our organization. We operate a full slate of programs to hire, retain and promote diverse talent. Fulton’s Office of the CEO (OCEO) is now 60% female, our Enterprise Leadership Team is now 40% female, and diverse talent cascades through all levels of the organization. We believe our dedication to economic inclusion, diversity and equity in our workforce and supply chain will continue to reduce inequalities in our workplace, for our customers, and in our communities.



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SDG 8. Decent Work and Economic Growth

We promote inclusive, sustainable economic growth and productive employment by supporting programs and policies that encourage job, business and community development. Our Fulton Forward® program advances job training and workforce development with skills training, job placements and job searches. We support entrepreneurs with a Small Business Center that provides local small-business owners with technology, coaching and meeting space. We financially support programs that remove barriers to career advancement through adult education, job readiness workshops, employment services, case management, bilingual training and multiple career pathways.


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SDG 12. Responsible Consumption and Production

We continually strive to decrease our environmental footprint and sustainably manage resources. We’ve established specific corporate recycling goals, seek to incorporate green building standards and are on track toward diverting 30% of our waste from landfills by 2027. Our working group of senior leaders supports Fulton in striving to find new ways to reduce our environmental impact.



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SDG 16. Peace, Justice and Strong Institutions

Our policies promote the operation of an effective, accountable and inclusive institution at all levels. Our core values and Code require us to demonstrate the highest professional and ethical standards in all we do. All employees receive initial and annual ethics and compliance training in topics including insider trading, bank secrecy and fair and responsible banking practices. Mandatory compliance training, including anti-corruption and anti-bribery training, is assigned annually to employees based on role, responsibilities and accountabilities.

Download the 2022 CSR Report

Learn more about how we are working to change lives for the better.