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Updated January 2022
Fulton Bank, N.A. (which operates as the following: Fulton Financial Advisors, Fulton Leasing Company, Fulton Private Bank, and Fulton Mortgage Company) is a subsidiary of Fulton Financial Corporation (“FFC”). The terms “we,” “our” and “us” refer to Fulton Bank, N.A. and FFC. The terms "you" and "your" refer to individuals accessing or utilizing Card Center.
Card Center (the “App”) helps you control your debit cards through your mobile device, making it easy to manage your finances on the go. The Card Center App allows you to:
We use the term “Personal Information” to describe information that can be associated with you and can be used to identify you or your household. Personal Information does not include information we collect that does not or cannot be reasonably used to identify you personally.
When you access or use Card Center, we may collect Personal Information from you such as your name, postal address, email address, telephone number, Social Security number, or date of birth, as well as any other information you provide to us through our forms, surveys, applications, or similar online fields in connection with providing services to you.
We will collect the financial and transaction information necessary to provide you with services, including account numbers, payment card expiration date, payment card identification, verification numbers, and transaction and payment history.
We also may log information about you, your computer or mobile device, and your interaction over time with Card Center, our communications, and other online services, such as:
Personal Information we collect is used to provide you with a tailored online when you access or use the Card Center. We use it to help determine your financial interests and needs to recommend relevant products and services. This information is also used to authenticate your identity, process your transactions, prevent fraud, and to qualify you for products and services you request.
Our may use online tracking technologies (cookies and click stream auditing) in order to:
We may also use the information we collect through the CARD CENTER:
We disclose your personal information collected through your use of Card Center, as described below:
(c) Authorities and Others. Regardless of any choices you make regarding your personal information, the App may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above.
Cookies and Click Stream Auditing:
Cookies are small pieces of information that a website stores on a visitor's web browser. Our affiliates do not store confidential or sensitive information in cookies.
Cookies are used within the online banking login process to identify a user's computer to better enhance security. If a cookie is not on the computer or the user changes computers, the user will be asked to re-authenticate. This process helps add an additional level of security for our customers.
Click stream auditing is the process of collecting and analyzing information such as a web user’s IP address, web pages which referred a web surfer to our website, date and time, domain type, and when a web surfer has responded to an advertisement.
Pixel Tags and Advertising:
We may also use a technology called pixel tags (also known as "clear gifs," "Web beacons" or "1-by-1gifs") on our Sites. These may be used in connection with certain pages of our Sites or with email messages to measure the effectiveness of our communications and our marketing campaigns, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on our sites.
We use third party advertising and media companies to serve ads on our behalf across the internet and to help manage and optimize our internet business and communications. These networks use both cookie and pixel tag technology to measure the effectiveness of ads for their clients, none of which contain Personal Information, during your visits to this and other websites in order to provide information about goods and services that may be of particular interest to you. We limit these networks from using the information collected by these cookies and pixel tags for any purpose other than to assist us in our advertising efforts. From time to time, we may also share Anonymous Information with such third party companies in an aggregate form, for purposes of analysis and improvement of our website. At no time is any personal information passed to these third parties.
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please visit your branch or contact us at Customer Service at 1.800.385.8664.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond effectively to your request. Requests should be directed to firstname.lastname@example.org or 717.291.2799.
We respect the privacy of children and encourage all parents to supervise their children’s computer usage. We do not intend to invite children to visit FFC Sites and online services and we do not knowingly collect or retain personal information from children under the age of thirteen (13). For more information on the Children’s Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission website at www.ftc.gov.
FFC maintains information about our products and services on social media sites including but not limited to, LinkedIn, Facebook, Twitter, and You Tube. When you post information on our social media pages it will be subject to the privacy and security policies of the respective social media site. Please refer to them to better understand your rights and obligations when posting information. Please keep in mind that any information you share could be visible to all participants on these social media sites and you should never post any sensitive personal information (such as account number or tax identification).
We take our responsibility to protect your Personal Information very seriously. To protect Personal Information from unauthorized access and use, we apply administrative, technical and physical security measures that comply with applicable federal and state laws.