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Fulton Bank
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Fulton Bank

BOSS Customer Center

Make BOSS work smarter for your business.

BOSS, our business online banking system, is designed to help you efficiently monitor and manage a wide range of routine banking tasks without making a trip to the bank. Now you can take your business to the next level with educational resources and tools to help you leverage BOSS for even greater insights and control of your business.

Use our step-by-step PDF guides to help you understand how to use many of the powerful features of BOSS -- from basic navigation and ACH origination to wire transfers, alerts, and customized information reporting.

Important Notice: New User Requirements

Fulton Bank prioritizes the safety, security, and financial well-being of our customers. As you know, we offer multi-factor authentication (MFA), including use of one-time passcodes (OTP) at login. We have encouraged our customers to voluntarily enforce OTP and dual approval requirements at numerous points in the BOSS process.

With advances in technology, more customers are utilizing devices and platforms that increase their risk of encountering digital fraud schemes. As a result, new BOSS requirements are being introduced effective August 28, 2023.

PDF Quick Guides and Training Resources

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BOSS User Guides

Use our step by step guides

to learn how to use

the powerful features of BOSS. 

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 BOSS User Videos

View the full library of

how-to videos on Youtube.


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 Spring Release 2023

See what's new in our

BOSS Spring 2023 Release.


Boss User Videos

Learn how to access BOSS for the first time and create custom reporting or view the full video library.

Terms & Conditions

View or download the BOSS Terms and Conditions.


Questions? Connect with our team for answers

For ACH or Positive Pay contact Cash Management at 1.866.943.8739

For password resets, wire assistance, or technical support, contact our call center at 1.800.385.8664