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Home / Commercial / Banking / Commercial Online and Mobile Banking / Boss Customer Center

BOSS Customer Center

Make BOSS work smarter for your business.

BOSS, our business online banking system, is designed to help you efficiently monitor and manage a wide range of routine banking tasks without making a trip to the bank. Now you can take your business to the next level with educational resources and tools to help you leverage BOSS for even greater insights and control of your business.

Use our step-by-step PDF guides to help you understand how to use many of the powerful features of BOSS -- from basic navigation and ACH origination to wire transfers, alerts, and customized information reporting.

Best-In-Class Award

BOSS's Online Banking application provider features a powerful combination of world-class payments and cash management services, rich features and advanced technologies. Fulton Bank's Online Banking vendor, Bottomline, received the Best-in-Class Award presented by Aite Impact Matrix for the 5th year in a row.

PDF Quick Guides and Training Resources

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BOSS User Guides

Use our step by step guides

to learn how to use

the powerful features of BOSS.

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BOSS User Videos

View the full library of

how-to videos on Youtube.

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Fall Release 2023

See what's new in our

BOSS Fall 2023 Release.

Boss User Videos

Learn how to access BOSS for the first time and create custom reporting or view the full video library.

	PDF Quick Guides and Training Resources
Access & User Entitlements	New BOSS User Requirements Passcode Maintenance Guide User Permissions eLearning Video Access
Payments	ACH Payments ACH Payroll - Split Payments Fraud Protection - Positive Pay Domestic Wire Quick Entry Wires - Domestic Payments Wires - International Payments Create Payment Contacts Duplicate Payment Warning View Full Payment History View Payment Details View Transaction Date
Alerts	Alert Notifications User Alerts
Report & Image Types	Account Statement Report eStatement Quick Reference Guide Deposit Slip Images Quick Reference Guide eLearning Videos
Quickbooks ¹	QuickBooks WebConnect - Windows QuickBooks WebConnect - MAC QuickBooks Direct Connect User Guide
Fraud & Risk Management	Positive Pay Client Notifications
Mobile ²	New User Guide for Mobile Access

Terms & Conditions

View or download the BOSS Terms and Conditions.

Questions? Connect with our team for answers

Message Us

For ACH or Positive Pay contact Cash Management at 1.866.943.8739

For password resets, wire assistance, or technical support, contact our call center at 1.800.385.8664