Online Services

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Contact Us

At Fulton Bank, we believe that "Listening is Just the Beginning" and look forward to assisting you! Please select how you would like to contact us from the options below.

Send a Secure Message through Online Banking:

If you are an Online Banking customer, we can better assist with your account-related questions securely through our Online Banking message center. Here's how to submit your inquiry:

  1. Login to your Online Banking Account.
  2. Select the "Support" link from the top, right menu.
  3. Then:
    • Click the "Secure Message" link.
    • Close the Support box and use the "Click here to send an email" link.
Use the Contact Us Online Form:

Please select the appropriate topic below. If you are unsure which form to submit, use the "General Questions" form.

Call Us:

Call 1.800.385.8664 or 1.800.FULTON.4 to speak with a Customer Service Representative:

  • Monday through Friday: 7AM to 8PM (EST)
  • Saturday: 8AM to 3PM (EST)
  • Sunday: closed

For questions about your debit card, or to report it lost or stolen, please call 1.800.322.2595.

If you have questions regarding your credit card, please call: 1.866.794.2137.

For customers with speech or hearing impairments, please contact us via the toll free Text Telephone (TTY) line at: 855.221.6137.

En Espaņol: 1.800.821.1136 or 717.581.3166

If you have any concerns or problems with an existing Fannie Mae or Freddie Mac mortgage loan serviced by us, please click here for additional information.

Visit a Local Branch Office:

To locate a branch near you or to view branch hours, use our ATM/Office Locator.

Write Us:

To contact us by mail, please use the following address:

One Penn Square, Lancaster, PA, 17602
Connect with Us on Social Media:

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If you require information on the submission of a Notice of Error, an Information Request or a Qualified Written Request, associated with a residential or consumer loan secured by real estate, please click here for instructions and further information.